The KSL Advantage : KSL Billing + Management

The right experience.

The right software and technology.

The best people.

The "best practices" policies.

Exceptional customer service.

These are the elements of the KSL Advantage.

KSL brings you caring, hard working people who treat your account as their business, value-added services tailored to help your operation run more efficiently; more than "billing only" competitors, KSL maximizes your revenue and profits. That's the KSL advantage.

If increasing your profitability were as simple as increasing volume, we would simply advise you to take on more patients. Instead, our approach is designed to help you capture reimbursement for the work you are already doing – revenue you are entitled to--but may be slipping through your fingers, due to errors or oversights.

KSL Has Achieved Measurable Extraordinary Results

KSL vs. National Average

Multispecialty Practices	KSL	All
Average Days in A/R	31	42
% Total A/R >90 Days	6%	22%
% Total A/R >120 Days	4%	16%
Adjusted FFS Collection %	100%	98.05%

Source: Performances and Practices of Successful Medical Groups: 2008 Report Based on 2007 Data, MGMA 2008, Glacier Publishing Services, Inc.

When KSL Discovered $50,000/month

KSL took over billing and collections for a group practice, and identified and reconciled unresolved encounters. By scrutinizing hospital logs, KSL identified $50,000 a month in missed charges. Money being earned, yet going unclaimed every month, until KSL took over and restored that money to the practice.

When KSL Discovered $68,000/year in Underpayments Missed by Another Billing Company

KSL recently learned of a physician group whose national billing service failed to detect a major payor was paying significantly less than the allowable amounts for all services the group was providing. By the time the error was discovered, the blunder had cost the physicians $68,000 in the previous year alone. KSL protects clients from oversights like these by using state-of-the-art software platforms to provide automatic alerts to any underpayments.

When KSL Uncovered Systematic Underpayment

When a physician recently began outsourcing his billing to KSL, his fees were loaded into our computer system and it was very quickly discovered that an insurance company had been paying him significantly less than his contracted reimbursement rates. This had gone unnoticed by his other billing company. KSL recovered several thousand dollars a month in revenue for this physician’s practice immediately.

"One of the best business decisions we've ever made was to leave the national billing company that had been servicing us and go with KSL. KSL's performance and service has been 'off the charts', far exceeding that of the previous firm. Thanks to Mike and his team, my colleagues and I can relax and focus on medicine, without worrying about billing and collections. Additionally, Mike has become a valuable business partner, assisting us with operational, financial, governance and strategic issues, guiding us through major business decisions ... including the successful implementation of Electronic Health Records. KSL has made all the difference in our operation and success."

Harvey Serota, M.D.
St. Louis Heart & Vascular

"We're a new client of KSL and are pleased with the results we've seen and the service we have received. We were with a national company and were dissatisfied both with their results and lack of attention to our account. KSL presents a sharp contrast – accurate, thorough, and proactive and responsive. KSL pays attention to our billing and to us; we're now confident and comfortable with our collections."

Rehabilitation Medicine Specialists, Inc.

"Mike Linder took an individual interest in our practice. When our practice was undergoing some changes, he carefully analyzed our situation and pointed out changes that needed to be made. These changes may well have saved our practice. He did this without remuneration. He did it because he saw that we needed help. I have very strong, positive good feelings about the services Mike Linder has provided."

Phillip Zinser, M.D.
Northwest Infectious Disease Services

"One of the best business decisions we've ever made was to leave the national billing company that had been serving us and go with KSL. KSL's performance and service and been 'off the charts' far exceeding that of the previous firm. Thanks to Mike Linder and his team, my colleagues and I can relax and focus on medicine, without worrying about billing and collections. Additionally Mike has become a valuable business partner, assisting us with operational financial, governance and strategic issues, guiding us through major business decisions…including the successful implementation of Electronic Health Records. KSL has made all the difference in our operation and success."

Harvey Serota, M.D.
St. Louis Heart and Vascular

"Mike Linder and his team are very good with different individual practice needs and offer services accordingly. Exceptional service with 5 star rating."

Mahendra Gunapooti, M.D.
Interventional Pain Management Services, LLC

"KSL has worked diligently to educate and train staff, work with administration to improve processes for billing and collections for our practices. They are exceptional at meeting our requests, and constantly working to improve the processes of billing and collection."

Mr. Shane Watson, former Practice Administrator
Heartland Healthcare and Granite City Clinic Corp.

"KSL is the very best. I highly recommend their services."

Mr. Paul Doelling, Former Practice Administrator
Illinois Southwest Orthopedics

"We highly recommend their services."

Mrs. Dama Sander-Almasalmeh, Practice Administrator
Quality Care Internists

"Mike Linder runs a professional, efficient, and extremely organized billing and medical management service. Because of KSL’s expertise we have had fewer claim denials, quicker payments, and we always have instantaneous access to our patient’s current account status."

Justin Malone M.D.
Neurology Inc.

KSL Billing Management

KSL Has Achieved Measurable Extraordinary Results