Top 10 Medical Billing Mistakes

Your time is best spent with patients, not paperwork.

Most physicians would be surprised to learn that there are common mistakes made every day that can be costly but easily avoided if appropriate systems are in place and staff is educated on proper billing procedures. As a KSL client, you will not have to worry about these mistakes. KSL uses only state of the art software and has focused, well-trained, talented staff driven to achieve high-level performance goals. Take a look at the…

Top Ten Billing Mistakes a Medical Practice Makes

  1. Failure to verify the patient’s insurance eligibility and demographic information prior to, or at time of service.
  2. Failure to collect the proper copays and deductibles at time of service.
  3. Incorrect charge posting, including wrong diagnosis, lack of proper modifiers, etc.
  4. Failure to have appropriate systems or technology in place to ensure all patient encounters are billed properly.
  5. Lack of timeliness in posting charges or payments.
  6. Failure to edit claims before daily submission to payors.
  7. Current payor fee schedules not loaded properly into billing system, so system and staff can immediately identify underpayments.
  8. Not properly handling denied or improperly paid claims the first time.
  9. Lack of timely follow up on Accounts Receivable, including the tracking of all denied claims.
  10. Not monitoring the performance of your billing department against key benchmarks such as collections %, days in A/R, % of A/R over 90 days.

At KSL, we offer two practice management systems, GE Centricity and Vitera Intergy (formerly SAGE).
Call us today so that we can show you how to avoid these common billing mistakes.
(314) 450-8749 or email C. Michael Linder: cmlinder@kslinc.net